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The last few years, as anyone with an internet connection is aware, has seen social media become the dominant forum for communication, advertising, creative output, dating and a host of other uses.

Any brand seeking to engage current and future generations of clients and consumers across a global marketplace is going to need to embrace social media to some degree or another. These days, it goes far beyond creating an account and choosing a profile picture, there’s a host of factors at play.


The Benefit of Good Social Media

A successful social media account will add character to your brand and allow you to connect with potential consumers in a way that’s both relevant and appealing. Whether it’s a retweet or a share on Facebook, social media will allow you to expose your brand to completely new audiences. You’ll be able to personally address your target audience and engage with their queries and ideas to develop your brand further. Ultimately, our goal is to turn followers into loyal clients.

We have experience of running social media accounts and campaigns for clients across a range of industries. We have a clear understanding of the importance of developing a persona that faithfully reflects how each company wants to present themselves. We’ll provide an authentic and intelligent voice that gains you increased engagement and brand recognition without detracting from your reputation. Whether you’re a legal firm looking to offer a highly formal and informative presence over social media, or an e-commerce brand that’s looking to make a splash with edgy and/or humorous content, we can help you to find your voice.


Our Experience

Our team are able to use the latest platforms and tactics to proactively reach out to new customers and leads. Social media is key to running a successful campaign and growing a brand. If you’d like to learn more about the channels used by our team to get the most out of your social media budget, then get in touch.

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Why Choose Us?

User Tracking Tools Discovery:

Audience research using tools such as and


User Journey Review:

Review of user flow and sessions to discover what content was read on the website, how deep did the users go into the website.


Market & Competitor Review:

Full competitor review and market review, understanding where Been Let Down where in the market, how could we differentiate the brand


Consumer Feedback:

Understanding through Been Let Down case studies what clients are actually looking for, what triggered them to trust Been Let Down.



Digital Marketing is ever changing and so are all the channels within it, we operate flexible ways to work, so our resource and time is focused on what gets you the best results.


Mobile & Tablet Design:

Mobile traffic continued to grow throughout 2016, discovering the importance of mobile and tablet we designed for these platforms first.


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