Development Support


Once we’ve built your new website, modified your existing one or migrated your site to a new domain, it doesn’t mean that our development and support has ended. The most effective and successful websites progress every day, so that they can continue to improve and meet the developing needs of their target audience.

Why would I need development support?

The management of a website isn’t simply a matter of redesigning the look and adding a bit of new development every few years, if you want to get the most from your website, it’s important to continue to evolve. Based on analysing performance data and monitoring industry and audience development, we can make sure that your website and other online channels continue to look great and perform at the optimal level.

The world of web design and development is a rapidly moving one, so to ensure that you maintain an industry-leading level, you’ll want to be able to stay up-to-date with all of the latest developments in browser technology. You’ll also want to stay informed on device usage trends to stay a step ahead of your competitors.

What would it involve?

The initial step would be to look at your website and audit its strengths and weaknesses, how it is structured and hosted. Of course, if we’ve been involved with building your site, we’ll already know all of this in detail, but even if we’ve had nothing to do with your website to this point, we can still provide insightful development support, familiarising ourselves with your site and performing detailed analysis.

Once we analyse your site and the platform it has been built with (whether WordPress, Symfony, Magento etc) then we’ll be able to give you a report on the sort of support we can offer on an ongoing basis. Once we agree on the type of support you’ll benefit most from, we can work out the number of monthly hours that are required, giving you a detailed breakdown of what proportion of these hours (on average) are being allocated to each area of developing the site.

The types of support we can do to your website include:

Marketing Management
There are a range of marketing services that we can manage for you, from the research, creation, upload and development of content, through to ensuring your social media channels function and look great on your website. We can provide monthly analytical data on how each aspect is performing.
A large motivation in making sure that your website looks and functions fantastically is to increase the number of conversions you enjoy. This is all about attract visitors, turn them into an engaged audience, and then converting that initial interest into an enquiry and/or purchase of your products and/or services. The range of conversion rate optimisation (CRO) methods we employ will help this to happen.
Photo and Video Services
We have a professional photographer/videographer in-house, as well as a design team experienced in photo and video editing, ensuring all of the moving and/or still imagery that ends up on your site is of the highest quality.
Website Edits
There’s nothing worse than having an area of your website broken, missing or running at a slower than acceptable pace. These are sure-fire ways to see visitors leave your site in frustration before ever becoming clients, so we can make sure that these issues don’t crop up on your site, or are dealt with rapidly if they do.
Website Hosting
We’re also able to handle the hosting of our client websites, ensuring you find a domain that is safe, fast and reliable. We won’t recommend any hosting that we wouldn’t use ourselves.

It’s vitally important to ensure that once you get the ideal website for your business, you maintain it in a way that ensures that it stays just as high quality as when it was first established, keeping you as an industry-leading online presence. The best way to do this is through ongoing development, so for more information on the range of development support services we can offer, get in touch today.

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